We are sorry for this inconvenience caused to you, as the goods delivered by sea and then delivered by express to you with long time on the way, the goods were hurt during transportation. As we agreed to give 2pcs for replacement even though we didn't earn the money but tried to service you without considering our lost, I believed that you have read the message, for the 3rd cell, you can find the protection film of one cell was slightly broken, it doesn't affect to use.

Thank you so much for your good review, we will always do the best service for you!